Terms of service

Terms of Service

Last updated: June 18, 2026

Welcome to Care Collective. These Terms of Service ("Terms") govern your use of our website shopcarecollective.store (the "Site") and your purchase of products from us. By accessing or using the Site, you agree to be bound by these Terms.

Use of the Site

You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Site and purchase products from us. By using the Site you represent that you meet this requirement.

You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site.

Products & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

We make every effort to display product colours and images accurately, but we cannot guarantee that your device's display will accurately reflect the actual product.

Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing.

Payment must be received in full before an order is dispatched. We accept the payment methods listed at checkout.

Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or events outside of our control.

Returns & Refunds

Please refer to our Refund Policy for information on returns, exchanges, and refunds.

Product Use & Disclaimer

Our products are intended for cosmetic use only and are not a substitute for professional dental or medical advice. Please consult your dentist or doctor before use if you have any pre-existing conditions, are pregnant or breastfeeding, or are unsure about product suitability.

Results may vary from person to person.

Limitation of Liability

To the fullest extent permitted by law, Care Collective shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.

Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Care Collective and protected by applicable intellectual property laws.

Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us at hello@care-collective.com.